FAQ
Here you'll find answers to frequently asked questions about BELLIS LaPURE, our handmade salve, and your order. If anything remains unclear, please feel free to contact us anytime.
What does “BELLIS LaPURE” mean?
“BELLIS” represents the daisy – “LaPURE” represents our philosophy: minimalist, honest, and without unnecessary frills. We believe that good care doesn't have to be complicated.
Where is BELLIS LaPURE manufactured?
Our ointment is produced in Germany in a small manufactory. Each batch is handmade – calmly, carefully and in small quantities.
Why do you work with so few ingredients?
Because we deliberately keep it simple: a few, selected ingredients – and only what really belongs in the recipe.
Should I test it before the first use?
If you have sensitive skin or are prone to allergies: please first perform a small patch test (e.g. in the crook of your arm) and observe for 24 hours.
Is there any information regarding daisies (daisies)?
If you are allergic to plants in the Asteraceae family (e.g., daisies) or are unsure, we recommend a patch test and, if in doubt, consulting a medical professional.
How long does the ointment last?
According to the safety assessment, the unopened ointment has a shelf life of up to 30 months. After opening, please refer to the PAO symbol (Period After Opening) on the packaging.
What is the best way to store the ointment?
Store in a cool, dry place away from direct sunlight. This will ensure the most stable consistency and quality.
How long does shipping take?
We usually ship within 2 business days. You can see the exact delivery time at checkout.
How much does shipping cost?
Shipping costs will be displayed transparently at checkout before you place your order.
Can I return my order?
Yes – you can find the details in “Shipping & Returns” and in the cancellation policy in our shop.
What's the best way to reach you?
The quickest way is by email to info@bellislapure.de or via the contact form.
How quickly do you respond?
Usually within 24 hours.